How can we help?

Before contacting support

1. Confirm the provider is shown as available in Provider Catalog.
2. Check the network and try an individual refresh again later. Provider rate limits and schema changes can temporarily stop refresh.
3. Open Diagnostics in Settings. It is designed to redact credentials, OAuth codes, cookies, and full email addresses.
4. For widget timing, remember that iOS controls refresh scheduling and may delay updates.

Privacy and deletion

Use Settings → Privacy & connections → Delete all local data to remove connected accounts, cached usage, rules, widget state, and credentials from secure storage. On Apple platforms, deletion of a synced Keychain item may propagate through your iCloud Keychain to your other devices. This does not delete your account or data held by a provider. See the Privacy Policy

Contact

mu07010@jocoding.net Include the app version, iOS version, provider name, and the redacted error category. Never send passwords, tokens, cookies, OAuth callback codes, or raw provider responses.